It’s not just our tagline, it’s the way we do business.

At Unifi, we’re in the people business and we believe happy employees lead to happy customers and ultimately happy passengers. As a service business, the people aren’t just at the heart of our organization, they are the organization.

  • At our core – the only way we can fulfill our vision and purpose is by being a human-centric company, with an exceptional employee experience.
  • Our values and culture are considered in everything we do, and people are the center of those components of our brand.
  • Simply put, our brand is our people.
  • In addition to elevating people’s employment experience, customer experience, and passenger experience, we literally exist to elevate people into the air.


Meet Bobby Johnson Jr, City Director at DTW. Bobby started his aviation career in 1987 as a security screener at the O’Hare Airport in Chicago. He joined Unifi in September 2020 as the Detroit City Director, where he manages three contracts and 700 employees. He is responsible for running a safe, on-time operation for Detroit customers.

In 2016 Bobby was the recipient of the Delta Chairman’s Club Award. Passionate about teaching future generations, Bobby was a mentor for nine years at Romulus Elementary, winning the 2017 Governor’s Service Award – Mentor of the Year.

He says, “I enjoy mentoring our employees about the aviation business. I appreciate the opportunities that Unifi has given me and I look forward to helping others grow.”

Meet Seana Chanel. Seana started in 2015 as an Operations Agent and is now a Station Manager at our HNL location. She manages 115 employees providing baggage service, ramp operations, and cabin services. She loves mentoring and training new hires.

She says, “Unifi has provided me with many opportunities to grow not only within the company but as an individual. My journey with Unifi started as an operations agent, but I quickly became a cabin champion traveling and learning the newest cabin cleaning processes, and meeting many people. I was then promoted to crew chief and later a supervisor where I was able to travel to DFW and meet with load planners. I held the title of performance manager for a short period before stepping into my current role as Station Manager. This is only the start of my journey because I know there are still opportunities for me to continue growing and learning.”

Meet Belay Jego. Belay started in March of 2020 as a Cabin Service Agent and is now a Cabin Service Supervisor. He manages schedules, briefs agents on safety topics, mentors employees and ensures the cabin service operation runs smoothly.

He says “I like this job because I love working in a group environment. I love that our team is so diverse and made up of so many different cultures that come together and work as a team. This is a very interesting and fun job. It’s a big operation with lots of opportunities to learn, gain experience, and grow within the company. Starting as an agent, I received a lot of support to move up from my superiors because I always showed initiative to get the job done right and learn all that I could. I worked hard and ultimately moved up to supervisor- And now, as a leader, I take great pleasure in motivating my agents to grow in the company.”